Comments on: BigCommerce vs Shopify http://andrewbleakley.com/big-commerce-vs-shopify/ Web Developer. Search Engine Geek. BigCommerce Fiend Thu, 17 May 2012 17:22:37 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: hector moreno http://andrewbleakley.com/big-commerce-vs-shopify/#comment-16972 hector moreno Tue, 01 May 2012 17:27:23 +0000 http://sellingonlineguide.com/?p=94#comment-16972 Good Morrning.I just started my company for women hair accessories.I had a deal with henri bendal but that didnt go through.Now Im doing plan B that's opening a online store.I have 10 sections.Each section ranges 5 to 15 products.My online store budget is $1,500.I need to know what service do i need to start my site.I already know ima need dynamic platform.who should sign with?im based in nyc.i want something real simple.im not a computer wiz at all .i need help asap lo. Good Morrning.I just started my company for women hair accessories.I had a deal with henri bendal but that didnt go through.Now Im doing plan B that’s opening a online store.I have 10 sections.Each section ranges 5 to 15 products.My online store budget is $1,500.I need to know what service do i need to start my site.I already know ima need dynamic platform.who should sign with?im based in nyc.i want something real simple.im not a computer wiz at all .i need help asap lo.

]]> By: Facials Jacksonville http://andrewbleakley.com/big-commerce-vs-shopify/#comment-16792 Facials Jacksonville Mon, 02 Apr 2012 14:30:37 +0000 http://sellingonlineguide.com/?p=94#comment-16792 Hi thank you so much for doing this review for me. I had been looking into who was the best at building an eccomerce store. I knew Big commerce was up there in rankings but had not heard of shopify. I will check both of them out today. Thank you! :) Hi thank you so much for doing this review for me. I had been looking into who was the best at building an eccomerce store. I knew Big commerce was up there in rankings but had not heard of shopify. I will check both of them out today. Thank you! :)

]]> By: andrew http://andrewbleakley.com/big-commerce-vs-shopify/#comment-16774 andrew Fri, 30 Mar 2012 12:46:45 +0000 http://sellingonlineguide.com/?p=94#comment-16774 Ha! The judges have spoken Ha! The judges have spoken

]]> By: andrew http://andrewbleakley.com/big-commerce-vs-shopify/#comment-16773 andrew Fri, 30 Mar 2012 12:45:11 +0000 http://sellingonlineguide.com/?p=94#comment-16773 Yes you can David Yes you can David

]]> By: David http://andrewbleakley.com/big-commerce-vs-shopify/#comment-16770 David Fri, 30 Mar 2012 00:55:43 +0000 http://sellingonlineguide.com/?p=94#comment-16770 Can I use BC to promote sell Ebay products or affiliate products from Clickbbank Can I use BC to promote sell Ebay products or affiliate products from Clickbbank

]]> By: james http://andrewbleakley.com/big-commerce-vs-shopify/#comment-16767 james Thu, 29 Mar 2012 16:13:02 +0000 http://sellingonlineguide.com/?p=94#comment-16767 going to the judges on this one.. yes.. they will also accept "terribad" going to the judges on this one.. yes.. they will also accept “terribad”

]]> By: ian http://andrewbleakley.com/big-commerce-vs-shopify/#comment-16766 ian Thu, 29 Mar 2012 14:54:56 +0000 http://sellingonlineguide.com/?p=94#comment-16766 We are using Shopify and we love it but they really need to have tier pricing. This should be a given with any serious e commerce solution. Also they need to have a better way of creating categories. Other than that it is a great solution. We are using Shopify and we love it but they really need to have tier pricing. This should be a given with any serious e commerce solution. Also they need to have a better way of creating categories. Other than that it is a great solution.

]]> By: Steve http://andrewbleakley.com/big-commerce-vs-shopify/#comment-16650 Steve Mon, 19 Mar 2012 14:55:17 +0000 http://sellingonlineguide.com/?p=94#comment-16650 Update 10:51am, 3/19/2012; I just spoke to Shopify support today. Their solution to this weekend's inventory crash; "Export ALL of my 9811 Sku's to a CSV and MANUALLY update each one individually." ... When I asked them about having some sort of redundancy system in place, to restore the inventory values, I was told "they can not do that. That data does not really exist or has been effected as well." (The support guy could not really give me a clear answer as to why the data could not be restored.) WTF?! How does THAT happen?! What kind of operation has a system where your back up data is vulnerable to the same "problems" your current data is. Is this not what I am paying them for. Hello, data security?! I also posted a history of the inventory problems I have faced over the past year+, on the Shopify forum last night, with confirmation from another Shopify service that a number of their customers were experiencing similar problems. Shopify has PROMPTLY deleted the post this morning. It's amazing how quickly they got THAT job done. Anyone reading following this thread, I HIGHLY recommend you read this, before they delete it as well; http://forums.shopify.com/categories/1/posts/47879 Meanwhile, I'm calling a lawyer... Update 10:51am, 3/19/2012;

I just spoke to Shopify support today. Their solution to this weekend’s inventory crash;

“Export ALL of my 9811 Sku’s to a CSV and MANUALLY update each one individually.”

…

When I asked them about having some sort of redundancy system in place, to restore the inventory values, I was told “they can not do that. That data does not really exist or has been effected as well.” (The support guy could not really give me a clear answer as to why the data could not be restored.)

WTF?!

How does THAT happen?! What kind of operation has a system where your back up data is vulnerable to the same “problems” your current data is. Is this not what I am paying them for. Hello, data security?!

I also posted a history of the inventory problems I have faced over the past year+, on the Shopify forum last night, with confirmation from another Shopify service that a number of their customers were experiencing similar problems. Shopify has PROMPTLY deleted the post this morning. It’s amazing how quickly they got THAT job done.

Anyone reading following this thread, I HIGHLY recommend you read this, before they delete it as well;

http://forums.shopify.com/categories/1/posts/47879

Meanwhile, I’m calling a lawyer…

]]> By: Steve http://andrewbleakley.com/big-commerce-vs-shopify/#comment-16645 Steve Mon, 19 Mar 2012 05:58:31 +0000 http://sellingonlineguide.com/?p=94#comment-16645 I posted this in response to your another comparison, but believe it would be better suited to this article. I have been on Shopify for just under 2 years. BEWARE. Their inventory system DOES NOT WORK. It will randomly change inventory levels of your products. They have been aware of the problem (as I was forced to provide them with proof) and they have done nothing to fix it in over a year. They added 1 new feature and held a contest though… …because that’s really important to my 1000′s of customers wondering wtf is going on… It’s sad because as helpful as your article is, it just touches the “sales pitch” surface. Reviewing the actual functionality of a site would take 6-12 months of day to day use, (to really uncover all the real issues). It took me over a 1 year to absolutely confirm (without any doubt) that it is a Shopify issue, not human error that was screwing up my inventory. How do I get compensated for the lost sales, insane stress (the larger the order I received, the more stressful it became due to inventory inconsistencies) and the burden of now having to transfer just under 10,000 products to another provider. At this moment Sunday, 9:42pm, 3/18/2012 EST, I am awaiting Shopify’s response to the “minor” issue of their software randomly changing the inventory values of my 9811 different SKU’s. Unfortunately, unlike the 100′s of people that are shopping at my store today, Shopify offices and support are “closed” on Sunday. Stop and think about that for a moment… I posted this in response to your another comparison, but believe it would be better suited to this article.

I have been on Shopify for just under 2 years.
BEWARE.
Their inventory system DOES NOT WORK.
It will randomly change inventory levels of your products. They have been aware of the problem (as I was forced to provide them with proof) and they have done nothing to fix it in over a year. They added 1 new feature and held a contest though…
…because that’s really important to my 1000′s of customers wondering wtf is going on…

It’s sad because as helpful as your article is, it just touches the “sales pitch” surface. Reviewing the actual functionality of a site would take 6-12 months of day to day use, (to really uncover all the real issues). It took me over a 1 year to absolutely confirm (without any doubt) that it is a Shopify issue, not human error that was screwing up my inventory.

How do I get compensated for the lost sales, insane stress (the larger the order I received, the more stressful it became due to inventory inconsistencies) and the burden of now having to transfer just under 10,000 products to another provider.

At this moment Sunday, 9:42pm, 3/18/2012 EST, I am awaiting Shopify’s response to the “minor” issue of their software randomly changing the inventory values of my 9811 different SKU’s. Unfortunately, unlike the 100′s of people that are shopping at my store today, Shopify offices and support are “closed” on Sunday.

Stop and think about that for a moment…

]]> By: andrew http://andrewbleakley.com/big-commerce-vs-shopify/#comment-16570 andrew Sat, 10 Mar 2012 03:30:19 +0000 http://sellingonlineguide.com/?p=94#comment-16570 Glad you are on your way. Let us know how it works out Scott. Best of luck mate. Glad you are on your way. Let us know how it works out Scott. Best of luck mate.

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